1.
Why should we do business with Eco Cartridge Store?
We are your one-stop cartridge shop, for all of your printer cartridge requirements!
Our personnel have been trained by individuals with a combined experience
of over 10 years in the industry. We use premium grade inks, toners and
replacement parts for every cartridge. And don't forget we have a 100% satisfaction
guarantee. back
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2.
Is there a downside to using a refilled cartridge?
Not at all! There should be no difference in the print quality after the
cartridge is refilled. back
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3.
Are your inks as good as the original inks?
We use premium inks that have the same chemical and physical properties
as the original inks. Our inks are specially formulated for your printer.
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4.
Are recycled cartridges inferior to a new cartridge?
Our remanufactured cartridges are not in any way inferior to new cartridges!
We use the best toner and premium inks specifically designed for each
individual cartridge, and replace all wearing parts in the toner cartridges.
Our extensive quality and testing procedures ensure best print quality
every time. back
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5.
How much time does it take you to refill my inkjet cartridge?
Typically it takes between 5 and 10 minutes. All cartridges are fully
tested and the print heads ultrasonically cleaned. If for any reason the
cartridge does not work properly, there is no charge. We offer you 'while
you wait' service, whenever possible. back
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6.
How many times can a cartridge be refilled?
Although the amount of times a cartridge can be refilled varies from cartridge
to cartridge, there are a couple of things that can be done to extend
the life of your cartridge. As soon as you get a "low ink warning"
or you notice any change in the quality of your print, stop printing immediately.
Remove the cartridge from the printer, (Note: some printers, ie: Epson
printers, tend to develop streaking and clogging quickly if the carriage
is left with no cartridges in it. So consult the location nearest you
to see if your printer requires a second set of cartridges prior to bringing
in your set for refilling.) Store the cartridge in a zip-top bag with
a moist (damp-not wet) piece of paper towel on the side of the cartridge,
near but not on the print-head or ports. Use a plastic band on the outside
of the bag to secure the paper tower in place ensuring the elastic does
not run across the cartridge's copper circuitry. This will prevent the
ink from drying in the print-head and keep the sponges from drying inside
the cartridge. Using these methods, some cartridges can be refilled from
5 to 10 times. back
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7.
I've tried recycled cartridges before and they didn't work. What has
changed?
The standards by which cartridges are re-manufactured will vary from company
to company. Eco Cartridge Store uses only the highest quality products
on the market. Some of these products have less frequent defects than
the manufacturer's original equipment. Our inks are compatible and meet
or exceed the original manufacturer's specifications for viscosity, contrast
and type - resulting in better print quality and more printings. back
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8.
Are recycled cartridges environmentally sound?
In 1989, 40,000 tons of non-biodegradable plastics were thrown into our
landfills. Every year since, that amount has grown even larger - in 2002
estimated at 78,000 tons. Every toner cartridge contains oil and is made
up of approximately four pounds of non-biodegradable parts that will pollute
the environment forever. Every time you use a recycled toner cartridge,
you help to reduce the amount of plastic thrown into our landfills. back
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9.
How should I care for and store my cartridge when not in use?
Place in a sealed zip-lock bag with a moist towel (paper towel dampened
with water). Do not cover print head with moist towel as this can cause
mixing of the colors. Try not running you cartridge completely dry - this
is not good for your printer or the cartridge. back
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10.
Does Eco Cartridge Store have any cartridges ready to go?
Yes, but supplies may vary. We do try to supply all the major types of
compatible and re-manufactured cartridges. back
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11.
Can I have my cartridge refilled with any refill ink?
Not all cartridges use the same kind of ink. In fact, most OEM's (Original
Equipment Manufacturer's) use a multiple ink-type product line. Here at
Eco Cartridge Store, we work with over 100 different ink-types, and we
analyze and test new ones as they come to market. Many companies who sell
refill kits will tell you that one ink fits all, but an incorrect ink-type
can damage or destroy your cartridge. back
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12.
How much money will I save by refilling?
On average, refilling will save you up 40% or more off the price of a
new cartridge. back
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13.
Do you guarantee your product?
All our products and services are 100% SATISFACTION GUARANTEED. If you
are unsatisfied for any reason, we will act quickly to ensure your satisfaction.
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